Dear Guest,
Travbroad makes every effort to provide the best of the services and making the tour more pleasant and most memorable. We strive to and our endeavour to provide safe and secured tour without any frill and confusion between Travbroad and its tour Operator with the tourist.
Please read and understand the booking conditions for your holiday tour packages before you book any of the tours.
Booking & Cancellation
PAYMENTS:
All Bookings are subject to advance payment of
1. 20% of total booking amount of land package cost,
2. 50% for Cruise and Visa
3. 100% for air fare & Visa
4. 100% of all catagory of bookings at the time of booking if the tour period falls during peak seasons X-mas, winter vacation, dussehera holidays, diwali holidays and other holidays, long weekends of continuous holiday periods of 3 days and more
5. Balance Payment for all the booking before 30 days(one month) of departure.
6. Management personnel hold the right to decide upon the amount to be paid as advance payment, based on the nature of the service & the time left for the commencement of the service.
CANCELLATION POLICY:
In the event of cancellation of tour / travel services by the customer/tourist/guest due to any avoidable / unavoidable reason/s we must be notified of the same in writing. Cancellation charges will be effective from the date we receive advice from tourist/guest/customer in writing, and cancellation charges would be as follows:
60 days prior to arrival: 10% of the Tour / service cost
45 days prior to arrival: 25% of the Tour / service cost
15 days prior to arrival: 50% of the Tour / service cost
07 days prior to arrival or no show: 100% of the Tour / service cost
FLIGHT & Cruise cancelation Policy is applicable on back to back contract basis and accordingly the cancelation policy applicable to Travbroad by the airlines or cruise liners is applicable to the customers of Travbroad.
FORCE MAJEURE CANCELLATION AND REFUND POLICIES :
1. Refund for hotel payment will follow the hotel’s cancellation policy
2. Train tickets cancellations will follow the Railway’s policy
3. Flight tickets & Cruise cancellations will follow the airlines & Cruise line company policy
Please note that after the finalization of the Tour/ service Cost, if there are any Hike in entrance fees of monuments / museums, Taxes, fuel cost or guide charges – by Govt of India, the same would be charged as extra.
Hotels specified in the package is indicative only and subject to availability else similar hotel will be provided.
JUSDICTION
For all complaints, suits, claims or disputes of whatsoever nature relating to any products offered by The Travel Planners, will be under the exclusive jurisdiction of Court of Ghaziabad.
